Behind the Curtains at Live Nation: People Analytics at Concert Scale

[{"type":"paragraph","content":"Live Nation does not run a workforce. It runs a series of workforces — each one assembled for a single show, in a single city, on a single night, then dissolved by morning."},{"type":"heading","level":2,"content":"The Reporting Problem"},{"type":"paragraph","content":"Multiple HCM systems. Hundreds of venues. Thousands of contractors. Headcount that swings by an order of magnitude weekend to weekend. Spreadsheet-based planning could not keep up."},{"type":"heading","level":2,"content":"What Changed With SplashBI"},{"type":"paragraph","content":"Live Nation federated their HR systems into a single SplashBI reporting layer. Staffing dashboards now update in near-real-time. Operations and HR work from the same numbers. Weekend post-mortems happen on Monday, not Thursday."}]