Retail & Hospitality Analytics

Your stores run on people. Your people data is still sitting in a spreadsheet.

Retailers and hospitality groups run thousands of locations, hundreds of thousands of employees, and Oracle or HCM systems that were never designed to give regional VPs and CHROs the cross-domain view they actually need. SplashBI connects your workforce, finance, and operational data into one governed model.

Live in retail and hospitality today

The challenge

Is the store's margin problem a labor problem or a price problem? No one can answer that from a single system

Finance runs on Oracle EBS or Fusion. HR runs on UKG, Workday, or Oracle HCM. Store ops data lives somewhere else entirely. By the time the data is assembled, the conversation has moved on. Turnover spikes go undetected for 60 days, scorecards are a week stale, and FP&A spends close week on data plumbing.

SplashBI was built for this operating model: distributed, high-volume, cross-domain, and reporting that needs to keep up.

The status quo

Three systems. One spreadsheet. A week to answer.

  1. Frontline turnover detected 60 days lateStore-level attrition spikes go undetected until the next quarterly review. By the time HR has the data, the manager has already lost half the shift.60 daysLag before frontline attrition is visible
  2. Store P&L and workforce data never in one viewFinance runs on Oracle EBS or Fusion. HR runs on UKG, Workday, or Oracle HCM. The cross-domain question is whether this is a labour problem or a price problem and has no single source of truth.3 systemsPulled together by hand for one answer
  3. Finance close delayed by manual Oracle exportsFP&A spends the first week of close pulling and reconciling data instead of analyzing it. The CFO asks one follow-up question and the window for action has already closed.Week 1Of close lost to data assembly
  4. Multi-brand consolidation is still a manual workbookRetail groups operating multiple banners or acquired entities consolidate through a fragile workbook, three analysts, and a week of close time.1 workbookBehind every multi-brand close cycle

Who this is for

Built for the teams running retail at scale

HR

CHROs and HR analytics leaders running distributed, high-volume workforces across UKG, Workday, Oracle HCM, and SuccessFactors. Pre-built dashboards for turnover, tenure, flight risk, compensation, and headcount by location, across every brand and banner.

STORE OPS

COOs, regional VPs, and store operations directors who need store P&L alongside labour cost, turnover, and scheduling coverage in one governed view. Answer cross-domain questions in minutes, not three-day data assembly exercises.

FINANCE

Finance leaders running Oracle EBS or Fusion Cloud across multiple brands or entities. Pre-built dashboards for AR, AP, Cash Flow, GL, Revenue, and Orders with multi-entity reporting built in.

IT & DATA

Data engineers, IT directors, and CDOs moving Oracle EBS or Fusion data to Snowflake, Databricks, or SQL Server. SQL Connect gives governed, role-aware SQL access without shared database accounts or DBA tickets per query.

CHRO and People Analytics

COOs and Regional VPs

CFO, Controllers, and FP&A

IT Directors, CDOs, and Data Engineering

Retail and hospitality data fabric

Every data domain across your locations, workforce, and financial operations

Retail and hospitality organisations generate operational data at every level: store, region, brand, and group. SplashBI connects it into one governed model that answers questions no single source system can.

Store & Location Finance

Workforce & HR

Store Operations

Customer & CRM

Supply Chain & Procurement

Data & Integration

Solutions for retail and hospitality

Built for every team operating at retail scale

PEOPLE ANALYTICS

130,000 employees across 29 markets on one platform

The world's largest international health and beauty retailer needed people analytics that could scale across 16,000+ stores and 12 global brands without rebuilding their HR data architecture. SplashBI created a centralised HR Data Warehouse, standardised dashboards across every brand, and provided the people intelligence to manage a workforce serving customers across physical and digital channels.

CROSS-DOMAIN INTELLIGENCE

Store P&L and workforce in one governed view

SplashBI's cross-domain data model connects store financial performance with workforce data, so a regional VP can see store P&L alongside labour cost, turnover rate, and scheduling coverage in one governed view. For hospitality groups, the same model connects property revenue with staffing cost and F&B performance with workforce productivity.

ORACLE MODERNIZATION

Oracle EBS and Fusion reporting finance can run themselves

A national electronics retailer uses SplashBI across Finance, HCM, SCM, and Projects to extend their Oracle EBS reporting, enabling ad-hoc analysis without IT intervention. For retailers moving from Oracle EBS to Fusion Cloud, SplashBI provides reporting continuity across GL, AP, and AR sub-ledgers with full drill-through and historical report context preserved.

FINANCIAL ANALYTICS

Multi-entity reporting

Retailers and hospitality groups operating multiple brands face the same month-end challenge: consolidation is a fragile workbook and a week of close time. SplashBI's pre-built Financial Analytics dashboards cover AR, AP, Cash Flow, GL, Orders, and Revenue. Pre-built multi-entity reporting templates that bring multiple ledgers into one view, for holding companies and post-acquisition entities. GL Connect gives direct Oracle GL access in Excel.

DATA PIPELINE & SQL CONNECT

Oracle data to your warehouse, hourly, without Oracle's APIs

​Retail and hospitality firms moving to Snowflake, Databricks, or SQL Server hit a familiar challenge: getting Oracle data into modern data team workflows at query volumes that scale. SplashBI Data Pipeline moves Oracle EBS and Fusion data to any warehouse on a configurable hourly or near-real-time refresh. SQL Connect gives analysts governed, role-aware SQL access in their existing IDE.

Customer evidence

40+ retail and hospitality organisations. One platform

From global health and beauty retailers to national electronics chains, multi-brand fashion groups to hotel and restaurant groups. No customer names are disclosed below.

"I can't tell my regional VPs whether a store's margin problem is a labor problem or a price problem in one view."Store Operations VP, Multi-Location Retailer1 viewCross-domain answer

From global beauty retailers to multi-brand fashion to hotel and restaurant groups.

Largest deployment runs across 16,000+ stores in 29 markets.

Workforce intelligence at the scale retail and hospitality actually operates.

Single HR data model across all brands in the largest deployment.

Customer segments served

The world's largest international health and beauty retailer needed people analytics that could scale across tens of thousands of stores and multiple global brands without rebuilding their HR data architecture. SplashBI created a centralised HR Data Warehouse and standardised group-wide dashboards across all brands.

A multi-brand specialty fashion retailer used SplashBI to unify financial and workforce reporting across multiple Oracle EBS instances, consolidating GL and HCM data across brands. GL Connect gave finance teams direct Oracle GL access in Excel.

A senior living and hospitality management company uses SplashBI across HCM, Finance, Projects, and CRM - connecting resident and customer data with staffing and operational cost in one governed view. The cross-domain intelligence pattern: not Finance alone, not HR alone, but the answer that connects both.

Use cases

What retail and hospitality teams use SplashBI for

Frontline turnover & retention analytics

Track store-level turnover, tenure, and flight risk in near-real-time. Connect workforce data to scheduling and compensation to understand attrition before it becomes a crisis.

Cross-domain store P&L and workforce view

See store financial performance alongside labour cost, turnover, and shift coverage in one governed view. Answer whether a margin problem is a labour problem or a pricing problem.

Multi-HCM workforce intelligence across brands

Unify HR data from UKG, Workday, Oracle HCM, and SuccessFactors into a single reconciled workforce model. Pre-built dashboards across every brand.

Oracle EBS and Fusion financial reporting

Pre-built dashboards for GL, AP, AR, and Revenue on Oracle EBS and Fusion Cloud. Drill-through from summary to sub-ledger without an IT ticket.

Multi-brand financial consolidation

Pre-built multi-entity reporting templates that bring multiple ledgers into one view, for holding companies and post-acquisition entities.

Oracle to Snowflake or Databricks pipeline

Move Oracle EBS or Fusion data to your warehouse on a configurable hourly refresh schedule. A modern path to the integration pattern your data team needs.

SQL Connect for Retail data teams

Governed, role-aware SQL access to Oracle, Snowflake, MySQL, Salesforce and more for analysts and data engineers. Audit trail on every session.

Conversational anomaly detection during close

SplashAI surfaces GL anomalies and variance explanations during close. Controllers ask in plain language and get answers with drill-through.

SplashBI connects to the systems retail and hospitality firms already run.

See what cross-domain intelligence looks like across your stores, workforce, and financials

Whether you are managing a distributed retail workforce, modernising Oracle EBS reporting, unifying HR data across multiple brands, or connecting store operations to financial performance for the first time - we can show you what SplashBI does on your data in a single session.

FAQs

Retail and hospitality analytics, answered